PT3FormArab Open University
Tutor Marked Assignment (TMA)- PT3 form
Program: Business Studies
Course Title: Communication Skills for Business and Management
Student’s Total Mark (total marks – total deductions)
Notes on plagiarism:
A. According to the Arab Open University By-laws, “the following acts represent cases of cheating and
▪ Verbatim copying of printed material and submitting them as part of TMAs without proper
academic acknowledgement and documentation.
▪ Verbatim copying of material from the Internet, including tables and graphics.
▪ Copying other students’ notes or reports.
▪ Using paid or unpaid material prepared for the student by individuals or firms.
B. Penalties for plagiarism ranges from failure in the TMA to expulsion from the university.
Declaration: I hereby declare that the submitted TMA is my own work and I have not copied any other person’s
work or plagiarized in any other form as specified above.
Arab Open University
In class -Tutor Marked Assignment (In-class TMA)
Program: Business Studies
Course Title: Communication Skills for Business and
Q1: In about 200 words, write an essay analyzing the below case study using the
• Students are required to define each key concept (SWOT) and to identify 4
strengths, 4 weaknesses, 2 opportunity, and 2 threats. Then to write an analytical
text for the case study. Then to write an analytical essay for the case study. (60%)
Q2: In about 200 words, write an essay analyzing the STEEPLE Module .
Students are required to define each key concept (STEEPLE) and to illustrate all concepts with
Could a famously masculine company finally click with female customers? That was the challenge behind
Nike Goddess, whose goal was to change how the company designed for, sold, and communicated with
In its 30-year history, Nike had become the undisputed leader in sports marketing. But beneath the success
was an Achilles’ heel. Nike is named after a woman – the Greek goddess of victory – but for most of its
history, the company had been perceived as being mostly about men. Could Nike do more to realize the full
potential of female customers? And how could it afford not to, given the threats to its future with Air
Jordan running out of air and brands like Skechers digging into the teen market with shoes inspired by
skateboarding, not basketball. That was the huge question at Nike HQ. The launch of Nike Goddess was the
makings of an answer.
Just Doing It Differently
For much of its history, Nike’s destiny was controlled by its founders, Phil Knight and his running buddies,
who signed up athletes in locker rooms and made the executive decisions. But by throwing together a
diverse team of people with different backgrounds and different levels of seniority, Nike has found that it
can keep many of its core attributes while adding new sources of inspiration. Take the combination of star
designer John Hoke and newcomer Mindy Grossman, vice president of global apparel. Hoke designed the
look and feel of the first Nike Goddess store. Then Grossman, whose career has included helping
make Ralph Lauren into a retail icon, pitched1 the design ideas to Nike’s top retailers as stores
within stores. Now it looks like Nike has a chance to reach a crucial objective: double its sales to
women by the end of the decade.
How to Sell to Women
Nike Goddess began as a concept for a women-only store, and there’s a reason why. Many of the retail
settings in which the company’s products were found were a turnoff to female customers: dark, loud, and
harsh – in a word, male. In sharp contrast, the Nike Goddess stores have the comforting feel of a woman’s
How to Design for Women
Designing a new approach to retail was only one element in Nike’s campaign. Another was redesigning the
shoes and clothes themselves. Nike’s footwear designers worked on 18-month production cycles – which
made it hard to stay in step with the new styles and colors for women. The apparel group, which worked
around 12-month cycles, was better at keeping up with fashion trends. But that meant that the clothes
weren’t coordinated with the shoes – a big turnoff 2 for women.
How to Talk to Women
When Jackie Thomas, Nike’s US brand marketing director for women, first heard the phrase ‘Nike goddess,’
she wasn’t impressed. ‘I don’t like talking to women through gender,’ she says. Nike Goddess had to mean
something to women and it was her job to make that happen. ‘Women don’t need anybody’s permission.
We are at our best when we are showing women a place where they didn’t think they could be.’ For John
Hoke, the real power of Nike Goddess is not about traffic at stores. It’s about changing minds inside the
company. ‘I knew that Goddess could galvanise3 us,’ he says, ‘It was an opportunity to redefine and reenergies our entire brand around a market that was taking off.’
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