COM 201 Prince Sultan University Communication Skills Discussion

COM 201 Homework 2On a separate paper, write your response to the scenario below.
Remember, you will get more points for adding an appropriate definition, and using COM
vocabulary in your explanation.
You also get points for adding a personal example showing a similar COM problem.
Remember: No outside sources and no copying directly from anywhere. (but revise Ch 3 again…)
4-5 Marks
Answer shows both accurate
recall and ability to interpret
and apply the concept(s) and
vocabulary
– evidenced by originality,
examples and paraphrasing
2-3 Marks
Answer shows accurate
recall of information, but
little or no interpretation
is made – inflexible -answer appears to be
memorized or copied,
vocabulary too general
1 Mark
Answer shows partial recall
or partial understanding
– answer is incomplete or
not focused on the right
area – noticeably shorter
than required. Similarity
with internet sources
0 Marks
Answer does not reflect
understanding of the
concept or the
vocabulary needed to
discuss the question
Scenario:
Bill, an American, was in London. He was looking for the tourist office. He found the right
building, but there were no signs for the offices inside. A British man was hurrying out of the
building, and Bill asked him where the tourist office was. The British man said, “Take the lift
and go to the first floor. The tall bloke up there can help you out.” Then he quickly left.
Bill was confused. He was already on the first floor, so how could he “go” there? And what
was he supposed to go in? After wandering around the lobby of the building, he found a
stairway and went up a floor. He wanted to ask someone, but there were several people
standing around, and he didn’t know which one to ask.
What was the communication problem?

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