Hospitality is the relationship between guest and host, or the act or practice of being hospitable. When coming to another country, we always want to make a good impression to the native people like showing them our hospitality. But sometimes, because of different culture our hospitality is considered as offence.So what should we do in this case?
In case study, a typical situation surprised me. The American manager by the name of Bill Morris just simply want to show his emplyees in France his hospitality. He decided to throw a party for the whole office. His intention was pretty good. He thought it would be a good way to get accquainted with everyone in a less formal environment. Then, people with know that he is an open person and easy to talk. However, this wasn’t work.His employees didn’t think like that and just in a negative way.In French employess’s thought, their boss was showing off his money by inviting them to his elegent apartment. They felt strange and uncomfortable in his home as well as socializing together. Certainly, Morris didn’t make a good impression to his employees.
The situation gave me knowledge of America and France hospitality culture in : socialize with employess from different levels of the company, role of the boss in the social life of the office, style of entertaining colleagues, different about socialiszing with friends and collagues, common ways of socialising with business colleagues. This is two different country with different culture, working style : formal and informal. It’s not easy to mix them. In solving situation tasks, our class was discuss to help Morris able to adapt to the social ways of his French employees. We all think he should learn about France culture, shouldn’t so formal with his colleagues to build his presigate. He should care to his working style, languages using, attitudes …Above all, following French culture will make his employees respect him and feel he’s more familiar to them. Step by step, they’ll sure understand his good intention and have a good point of view on him.
Hospitality across culture isn’t simply at all. It requires a certain knowledge about culture and ways to apply it appropriately. This situation reminds me a famous saying : ‘When in Rome, do as the Romans do.’ Obviously when you come another country, the native people expect you to do as their culture. This will make they feel that you searched and interested in their culture before and respect it. Getting to know about eachother culture is a simply way to communicate people from all over the world. This is a chance to widen your knowledge, open your working opportunity, build relationship across border.
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