USC CEO Business Memorandum

See attached documents for formats on a business memo(strictly follows that please). Please make no grammatical errors and please use big words to make the passage look fancy.

Please also refer to the pdf for specific instructions on how to write a deductive argument & what the rubric emphasizes.(if I a higher grade is scored I will leave you a ample tip)

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The Final Assignment
Assignment: PwC Return to Office Deductive Memo
Write a memo of 1200 words (+/- 10%) to Tim Ryan, US Chair of PricewaterhouseCoopers.
Use a deductive argument to convince him to move PwC’s New York City office to a hybrid work model.
The setting is present day. Assume that you are a senior advisor to Eric Adams, Mayor of New York City. In your role you advise the Mayor on
issues related to corporate outreach and workforce development.
As you know, companies have been shifting to remote and hybrid work policies as they react to the COVID-19 pandemic and all of the
challenges that have come with it. PricewaterhouseCoopers — which has a large presence in New York City — recently announced a ”remote
first” policy, which will allow all of its U.S. employees to work remotely.
However, remote first policies have been a challenging topic in the Mayor’s Office, since despite any advantages it can also have dire
consequences for small businesses and public services in the cities that suddenly find themselves without the revenue that comes along with
office-based work:

Mayor Adams has asked you to reach out to Tim Ryan, US Chair and Senior Partner at PwC, to convince him that it would be more
advantageous to PwC to make this change to a hybrid work model of ~3 days per week in the office.
Therefore, in your role as senior advisor to Mayor Adams, using a deductive argument, write a 1200 word memo (+/- 10%) to Tim Ryan.
Convince him to move PwC’s New York City office to a hybrid work model of ~3 days per week. The word count excludes footnotes, citations,
and header material.*
*Please ensure that the “Include footnotes, and end notes” checkbox under MS Word’s Word Count function is not
checked when measuring the words in your document.
Develop your deductive argument: Carefully consider what
belongs in each category
▪ What information belongs in the Situation?
① Start with information that is non-controversial to Tim Ryan
② Back your argument with research and sources
③ Write a headline that synthesizes all of this information
▪ What information belongs in the Complication?
① Find information that will make the case for change
② Back your argument with research and sources
③ Write a headline that synthesizes all of this information
▪ What is the Resolution?
① Remember: recommend that Tim Ryan move PwC’s New York City office to a hybrid work model
② Specify reasonable actions or next steps
Deductive Memo Grading Rubric
Deductive Reasoning (50%)
Below Expectations
Meets Expectations
Exceeds Expectations
Situation
10%
Begins the argument at a place that is either too
basic or too advanced for the audience
Has too much or too little context to orient the
audience
Does not lead logically to the Complication
Appropriate level of context to orient the
audience
Effective beginning to the argument
Situation is factual and non-controversial
Situation starts in the right place, with the right
amount of context to orient the audience
Leads logically to the Complication
Situation evidence
10%
Evidence does not support the Situation
Has 2–3 pieces of supporting evidence from
Evidence is weak, e.g., from only one source and/or reasonable sources
from low quality sources
Sources are cited on each page
Missing citations
At least 3 pieces of high-impact supporting
evidence from high-quality sources
Sources are cited appropriately on each page
Complication
10%
Complication does not add new information or
interpretation
Does not lead logically to the Resolution
Complication adds powerful new information or
interpretation in a logical manner
Leads to a greater understanding of the validity of
the coming Resolution
Complication adds new information or
interpretation to the discussion
Has 2–3 pieces of supporting evidence from
Complication evidence Evidence does not support the category
Evidence is weak, e.g., from only one source and/or from reasonable sources
10%
low quality sources
Missing citations
Sources are cited on each page
At least 3 pieces of high-impact supporting evidence
from high-quality sources
Sources are cited appropriately on each page
Resolution
10%
Resolution does not follow logically from the Situation
and Complication
Supported by reasons not actions
Resolution follows from the Situation and
Complication
Supported by actions
Resolution follows logically and clearly from the
Situation and Complication
Supported by actions that are high-impact
© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
Deductive Memo Grading Rubric (continued)
Structure; Audience needs; Writing style & tone; Language Mechanics/Formatting (50%)
Below Expectations
Meets Expectations
Exceeds Expectations
Subject line &
Headlines
10%
Subject line incomplete, missing, or too wordy
Headlines are incomplete or too wordy
Complete, content-rich subject line
Complete headlines for each
category/paragraph
Subject line is complete and content-rich, and is concise but
conveys meaning
Headlines for each category are well-written, significant, and
complete
Introduction,
Conclusion, &
Main idea
10%
Main idea is incomplete, missing, or lacks impact
Introduction is too brief and/or does not provide a full
roadmap
Introduction is too long, and overshadows the
remaining argument
Conclusion is too brief; memo ends abruptly
Conclusion is too long, blunting the impact of the
argument
Memo contains an introduction and
conclusion that helps frame the
argument
Main idea is provided in the first
paragraph
Fully formed, significant, and clear main idea or recommendation
provided in the first paragraph
Introduction provides a clear, concise roadmap for the rest of the
memo
Conclusion briefly synthesizes the main idea, identifies next steps,
and/or invites further dialogue.
Audience needs
& Success of
persuasion
10%
Fails to anticipate and address specific needs of the
audience
Argument & evidence are not aligned
Persuasion is not effective overall
Anticipates and addresses the
audience’s needs in response to the
main message
Argument & evidence are aligned
Clearly anticipates the audience’s needs
Addresses needs in a sophisticated way that advances the
argument
Effectively addresses potential concerns
Argument & evidence are aligned for powerful, effective
persuasion
Persuasion successfully overcomes potential objections
Tone &
Writing style
10%
Language does not adhere to the 6 Cs (e.g., wordy,
unclear sentences)
Tone is not appropriate for the relationship between
reader and writer, e.g., too formal or too informal
Tone is not objective
Overpromises benefits
Language adheres to the 6 Cs
Tone is appropriate for the
relationship between reader and
writer
Tone is largely objective and
measured
Powerful use of vocabulary to convey meaning clearly and
concisely
Executive, professional tone throughout
Language exemplifies the 6 Cs
Tone is appropriate for the relationship between reader and writer
Tone is consistently objective and measured
Language
mechanics &
Formatting
10%
Distracting formatting, e.g., extra blank lines and
spaces
Significant, distracting grammar errors and sentence
structure issues
Dense paragraphs (>= 8 lines)
Meets most Questrom standards for
a memo
Effective sentence structure
Correct grammar
Minimal typos
Flawless grammar & mechanics; Excellent sentence structure;
Flawless formatting that enhances reader’s ability to process the
message; Correct word count
Has well-written topic sentences for each paragraph or category
© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
The Final Assignment
Assignment: PwC Return to Office Deductive Memo
Write a memo of 1200 words (+/- 10%) to Tim Ryan, US Chair of PricewaterhouseCoopers.
Use a deductive argument to convince him to move PwC’s New York City office to a hybrid work model.
The setting is present day. Assume that you are a senior advisor to Eric Adams, Mayor of New York City. In your role you advise the Mayor on
issues related to corporate outreach and workforce development.
As you know, companies have been shifting to remote and hybrid work policies as they react to the COVID-19 pandemic and all of the
challenges that have come with it. PricewaterhouseCoopers — which has a large presence in New York City — recently announced a ”remote
first” policy, which will allow all of its U.S. employees to work remotely.
However, remote first policies have been a challenging topic in the Mayor’s Office, since despite any advantages it can also have dire
consequences for small businesses and public services in the cities that suddenly find themselves without the revenue that comes along with
office-based work:

Mayor Adams has asked you to reach out to Tim Ryan, US Chair and Senior Partner at PwC, to convince him that it would be more
advantageous to PwC to make this change to a hybrid work model of ~3 days per week in the office.
Therefore, in your role as senior advisor to Mayor Adams, using a deductive argument, write a 1200 word memo (+/- 10%) to Tim Ryan.
Convince him to move PwC’s New York City office to a hybrid work model of ~3 days per week. The word count excludes footnotes, citations,
and header material.*
*Please ensure that the “Include footnotes, and end notes” checkbox under MS Word’s Word Count function is not
checked when measuring the words in your document.
Develop your deductive argument: Carefully consider what
belongs in each category
▪ What information belongs in the Situation?
① Start with information that is non-controversial to Tim Ryan
② Back your argument with research and sources
③ Write a headline that synthesizes all of this information
▪ What information belongs in the Complication?
① Find information that will make the case for change
② Back your argument with research and sources
③ Write a headline that synthesizes all of this information
▪ What is the Resolution?
① Remember: recommend that Tim Ryan move PwC’s New York City office to a hybrid work model
② Specify reasonable actions or next steps
Deductive Memo Grading Rubric
Deductive Reasoning (50%)
Below Expectations
Meets Expectations
Exceeds Expectations
Situation
10%
Begins the argument at a place that is either too
basic or too advanced for the audience
Has too much or too little context to orient the
audience
Does not lead logically to the Complication
Appropriate level of context to orient the
audience
Effective beginning to the argument
Situation is factual and non-controversial
Situation starts in the right place, with the right
amount of context to orient the audience
Leads logically to the Complication
Situation evidence
10%
Evidence does not support the Situation
Has 2–3 pieces of supporting evidence from
Evidence is weak, e.g., from only one source and/or reasonable sources
from low quality sources
Sources are cited on each page
Missing citations
At least 3 pieces of high-impact supporting
evidence from high-quality sources
Sources are cited appropriately on each page
Complication
10%
Complication does not add new information or
interpretation
Does not lead logically to the Resolution
Complication adds powerful new information or
interpretation in a logical manner
Leads to a greater understanding of the validity of
the coming Resolution
Complication adds new information or
interpretation to the discussion
Has 2–3 pieces of supporting evidence from
Complication evidence Evidence does not support the category
Evidence is weak, e.g., from only one source and/or from reasonable sources
10%
low quality sources
Missing citations
Sources are cited on each page
At least 3 pieces of high-impact supporting evidence
from high-quality sources
Sources are cited appropriately on each page
Resolution
10%
Resolution does not follow logically from the Situation
and Complication
Supported by reasons not actions
Resolution follows from the Situation and
Complication
Supported by actions
Resolution follows logically and clearly from the
Situation and Complication
Supported by actions that are high-impact
© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
Deductive Memo Grading Rubric (continued)
Structure; Audience needs; Writing style & tone; Language Mechanics/Formatting (50%)
Below Expectations
Meets Expectations
Exceeds Expectations
Subject line &
Headlines
10%
Subject line incomplete, missing, or too wordy
Headlines are incomplete or too wordy
Complete, content-rich subject line
Complete headlines for each
category/paragraph
Subject line is complete and content-rich, and is concise but
conveys meaning
Headlines for each category are well-written, significant, and
complete
Introduction,
Conclusion, &
Main idea
10%
Main idea is incomplete, missing, or lacks impact
Introduction is too brief and/or does not provide a full
roadmap
Introduction is too long, and overshadows the
remaining argument
Conclusion is too brief; memo ends abruptly
Conclusion is too long, blunting the impact of the
argument
Memo contains an introduction and
conclusion that helps frame the
argument
Main idea is provided in the first
paragraph
Fully formed, significant, and clear main idea or recommendation
provided in the first paragraph
Introduction provides a clear, concise roadmap for the rest of the
memo
Conclusion briefly synthesizes the main idea, identifies next steps,
and/or invites further dialogue.
Audience needs
& Success of
persuasion
10%
Fails to anticipate and address specific needs of the
audience
Argument & evidence are not aligned
Persuasion is not effective overall
Anticipates and addresses the
audience’s needs in response to the
main message
Argument & evidence are aligned
Clearly anticipates the audience’s needs
Addresses needs in a sophisticated way that advances the
argument
Effectively addresses potential concerns
Argument & evidence are aligned for powerful, effective
persuasion
Persuasion successfully overcomes potential objections
Tone &
Writing style
10%
Language does not adhere to the 6 Cs (e.g., wordy,
unclear sentences)
Tone is not appropriate for the relationship between
reader and writer, e.g., too formal or too informal
Tone is not objective
Overpromises benefits
Language adheres to the 6 Cs
Tone is appropriate for the
relationship between reader and
writer
Tone is largely objective and
measured
Powerful use of vocabulary to convey meaning clearly and
concisely
Executive, professional tone throughout
Language exemplifies the 6 Cs
Tone is appropriate for the relationship between reader and writer
Tone is consistently objective and measured
Language
mechanics &
Formatting
10%
Distracting formatting, e.g., extra blank lines and
spaces
Significant, distracting grammar errors and sentence
structure issues
Dense paragraphs (>= 8 lines)
Meets most Questrom standards for
a memo
Effective sentence structure
Correct grammar
Minimal typos
Flawless grammar & mechanics; Excellent sentence structure;
Flawless formatting that enhances reader’s ability to process the
message; Correct word count
Has well-written topic sentences for each paragraph or category
© 2007 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin
Memo formatting guide:
Memo
To:
Jane Doe
Jane Doe’s title
From: Your Name
Your Title
Your contact information
This really should read
“Memo” at 20-26 pt font
Date: October 35, 2100
Re: Your subject line should be specific to the purpose of your memo
The introduction to any professional document, including a memo, should be clear and concise. You need
to provide enough context for your reader to fully understand your key message. The last sentence of this
paragraph should communicate your key message, and provide a road map for how to move forward.
Include your audience’s
title
Include your title and
contact information
Craft headlines that are less than a single line of text
Lead your paragraphs with a direct, specific topic sentence. Remember to keep your paragraphs concise
and to the point. If you go on at length your reader will not be able to access the information that you
intend to provide. Limit your paragraphs to less than 8 lines of text, and your sentences to 25 words or
less. If you choose to use bullet points make sure there is a lead in phrase and:
Keep your bullets brief; less than two lines of text is appropriate
Remember that bullets are there to punctuate and accentuate, so the information you provide
needs to be vital to your reader’s understanding
All text should be:
Clarify the full meaning of each paragraph with your headlines
Lead your paragraphs with a direct, specific topic sentence. Remember to keep your paragraphs concise
and to the point. If you go on at length your reader will not be able to access the information that you
intend to provide. Limit your paragraphs to less than 8 lines of text, and your sentences to 25 words or
less.2
-Left-aligned
Communicate the document’s narrative to your audience through the headlines
Lead your paragraphs with a direct, specific topic sentence. Remember to keep your paragraphs concise
and to the point. If you go on at length your reader will not be able to access the information that you
intend to provide. Limit your paragraphs to less than 8 lines of text, and your sentences to 25 words or
less.
The concluding paragraph for professional documents should be clear and concise. No more than three
sentences are needed in a concluding thought. You should indicate to your reader that you are open to
communicating with them again.
Headlines should be:
Subject lines should be
less than one line of text
– Single spaced within paragraphs
-Double spaced between paragraphs
– Bolded
– Placed directly over their paragraphs, without any space
Citations in a memo should be included using CMS footnotes.
1. Author Name, “Use CMS Citations,” Website, Date, url shouldgo.here.
2. Author last name, “Use CMS Citations.”
26

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