21.4 problem solution account information systems

Mark Mitton, the liaison to the IS department, has eliminated all but the best three systems. Mark developed a list of required features, carefully reviewed each system, talked to other users, and interviewed appropriate systems representatives. Mark used a point-scoring system to assign weights to each requirement. Mark developed Table 21-4 to help him select the best system.

Save Time On Research and Writing
Hire a Pro to Write You a 100% Plagiarism-Free Paper.
Get My Paper

        

a.      Use a spreadsheet to develop a point-scoring matrix and determine which system Mark should select.

b.      Susan Shelton did not agree with Mark’s weightings and suggested the following changes:

Save Time On Research and Writing
Hire a Pro to Write You a 100% Plagiarism-Free Paper.
Get My Paper

Flexibility60Reputation and reliability50Quality of support utilities10Graphics capability10

        

         When the changes are made, which vendor should Mark recommend

c.      Mark’s manager suggested the following changes to Susan’s weightings:

Reputation and reliability90Installation assistance40Experience with similar systems40Training assistance65Internal memory size10

 

Will the manager’s changes affect the decision about which system to buy?

d.      What can you conclude about point scoring from the changes made by Susan and Mark’s manager?  Develop your own weighting scale to evaluate the software packages.  What other selection criteria would you use?  Be prepared to discuss your results with the class.

e.      What are the weaknesses of the point-scoring method?

 

 

Order your essay today and save 25% with the discount code: GREEN

Order a unique copy of this paper

600 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
Top Academic Writers Ready to Help
with Your Research Proposal

Order your essay today and save 25% with the discount code GREEN