Privacy Policy

At Achiever Essays, we recognize that your privacy is paramount and it is our responsibility to update you with our Privacy Policy. We will do anything in our power to protect your privacy as it is our top priority. This page explains how we collect, process, and store your personal data any time you visit our website. 

“You” on this page refers to our clients while “we”, “us” or “our” refers to our company, its affiliates, and subsidiaries.

Please go through this Privacy Policy before sharing any personal data with us to understand how the data you share will be collected, stored, and used. If you find any conflicting information, do not hesitate to contact us. We have done everything to make this policy comprehensive for you to understand everything about the collection, storage, and use of your personal data.

Fundamental Principles

The following are our fundamental principles that are incorporated and clarified by this Privacy Policy.

  • We only request you to provide the information that is important for service provision. 
  • Your person will be deleted as soon as we realize it is no longer needed.
  • We make it possible for you to control what information about you is kept private and what can be shared with the public.
  • We want you to understand how your data is collected, stored, used, and shared.

These principles are the foundation of our Privacy Policy.

What is covered in our privacy policy?

This Privacy Policy covers the information we collect about you when you use:

  • Our website
  • Our mobile applications.
  • Other products or services which are available on our websites such as plagiarism detectors and citation generators.

Our assignment help services target students from all over the world and our utmost concern is keeping them anonymous. We do not collect nor share your personal data not unless you have permitted us to do so.

How can we receive your personal data?

Your personal data can be received from any of the following parties.

  • We can receive your personal data from third parties you have allowed or instructed to share the data with us.
  • From you or our partners through contracts or other legal obligations you have with us or our partners for the delivery of a legal contract or a legal obligation.

Information we collect about you

The following information might be collected automatically when you visit our website or member communities.

  • Technical information.
  • IP addresses.
  • Details on the type of device used to connect to our website.
  • Your interaction with our website.

You can read our cookie policy for more information.

The following are the types of personal data collected and the reasons for processing the data.

Types of personal dataReasons for data collection.
1. User’s countryUser verification.Prevention of fraudulent use and resale of a user’s accountFor tax implications and VAT purposes
2. User’s emailThe main contact of communication with the user.Channel for the provision of marketing and promotional materials.
3.User’s name and surnameUser verification.For invoices, billing, and taxation.Prevention of fraudulent use and resale of a user’s account.
4.Phone numberUser verificationContact for immediate communication.Customer support.
5.City/state/ZIP code/addressBilling information for invoices.

Reasons for collecting your personal data

Your personal data might be collected for some or all of the following purposes.

  • To facilitate the delivery of products and services you have ordered from us.
  • To convey information about a product or service you have shown interest in purchasing.
  • To deliver information about a service you have purchased from us or other related products.
  • To deliver services you have ordered under a contract.
  • For legal reasons for example when you have entered into a contract with us.
  • To provide you with information about a product or service if you have agreed to receive the information.

Grounds of collecting information from you

The following are some of the major reasons we might collect your personal data.

  • When we have a legal reason or have been allowed by the law or under a contract to collect the information.
  • When you have allowed us to do so for a certain reason such as the provision of a service or newsletter.

Legal basis for processing your personal data

Your personal data might be processed for any of the following reasons.

  • When you have entered into a contract with us.
  • When you have allowed us to process the data.
  • When we have to deliver a product or service you have ordered from us.
  • When you request us to process your personal data.
  • When we are required by the law to do so.

The above are legal reasons we might process your personal data.

Ways of giving information

We can receive your personal data in any of the following ways with your consent.

  • When you browse any page of our website.
  • When you order from us and receive our services.
  • When you call us using your phone number.
  • When you post reviews and feedback on our website
  • When you send us an email.
  • When you chat with our support team.
  • When you accept to receive our marketing information.

The information you share with us can be educational, personal, financial, or related to your order. You can give the information to enter into a contract with us especially when purchasing products or services from us.

Information we receive from other sources

We can get your personal data in case you use any of the websites we operate, any of the services we provide, or from our business partners who have been authorized to collect the information on our behalf.

We can as well receive your personal data from third parties whom we work with such as subcontractors in technical, business partners, payment and delivery services providers, analytics providers, advertising networks, search information providers, credit reference agencies, and background checking agencies. They can share your personal data with us as part of the service we deliver to you or for other legal reasons. 

Files. Any files you upload, download, or access with the website might be collected and stored on our website. Avoid sharing with us files that you are not permitted to use or that contain your personal data or the personal data of other persons. This is because we do not guarantee the security of any information contained in such files.

Who might your personal data be shared with?

Your personal data might be shared with third parties, for legal reasons or because you have allowed us to do so. Your personal information might be shared with any of the following parties. 

  • Our marketing staff. They will use the information to deliver promotional materials to you after you have registered on our website.
  • Our group companies. This refers to our subsidiaries or ultimate holding company and its subsidiaries. 
  • Subcontractors and third parties to facilitate the performance of a contract we hold with you or we hold with the.  
  • Third parties you have allowed us to share the information with. 
  • Third parties who provide us with certain services because you have purchased goods or services from us.  

Other reasons your personal data might be shared with third parties.

If our company or substantially all its assets are acquired by a third party, any personal data belonging to our clients will be one of the company assets that will be transferred back to us. The following are other reasons your personal data might be shared with third parties.

  • To comply with a legal obligation such as a lawful request by public authorities. This includes meeting national security or law enforcement requirements.
  • If a government agency requests us to do so.
  • If it is required in order to apply the website’s Terms and Conditions or other agreements.
  • If sharing your data will help protect the rights, properties, or safety of our company, our clients, or other parties.
  • If the exchange will help in reducing fraud or will help reduce our credit risks. 

Aggregated data

Aggregated data is data in which personal information that can be used to identify an individual has been removed. Any data shared in this form is not personal data and is usually used for statistical purposes. 

We may share aggregated data with third parties from time to time. Although the data does not contain your personal information, you have the right to object.

Where your data is processed and stored

Most of the data we hold about our clients is processed and stored in the EU/European Economic Area (EEA) or the USA. Any time you accept our Privacy Policy, you allow us to store your data anywhere we have servers even outside the EEA. In spite of where your personal data is stored, it will be encrypted in a secure way to protect it from unauthorized persons.

The following are reasons why your data might be processed outside the EEA.

  • For order fulfillment.
  • To process payment.
  • To access technical support services.

What if your personal data cannot be processed within the EEA?

The following are actions taken for any data that cannot be processed within the EEA to ensure maximum security for such data.

  • We will comply with all data protection principles. 
  • In possible cases, we will select a country that is on the EU Commissions’ countries list as they provide adequate protection for the rights and freedoms of data subjects.
  • Reasonable endeavors will be used for any transfers to the United States of America to ensure they participate in the Privacy Shield Program.
  • Adequacy of protection will be accessed for transfers in any other country or state. 

Access to your personal data via password

During the registration process, you will be requested to choose a password that you will use to access certain parts of our website. Never share the password with anyone as you are responsible for any activities related to your account. If you think someone has access to your password or it is no longer secure feel free to change or you can contact us for help in changing the password.

Transmission and storage of your personal data

Although we cannot guarantee the security of data as it is transmitted and stored on the internet, we will do everything to ensure the data is encrypted to the standards stated in the GDPR rules of data protection. Please feel safe when ordering with us as we will do anything in our power to ensure maximum security of your personal data.

How long will we keep your personal data?

Your personal data will not be kept in our database longer than it is required. Your data will be kept;

  • As long as the law requires the data to be kept.
  • Until we lack a valid reason for keeping the data.
  • Until you request us to delete or stop using the data.

Enough of your personal data might be kept to comply with your request not to use your data or to comply with your right to erasure. Your erasure request will be kept even if it includes your personal data until a time you are no longer our customer and the data is not needed for tax purposes.

What if you refuse to share your personal data with us?

If you refuse to share personal data that is necessary for service delivery under a contract, we will refuse to enter into a contract with you. No service will be delivered as long as you have not shared the needed data with us.

Your rights

We respect your rights to your personal data. The following are your rights and what we do to protect them.

Legal rightWhat is done to protect your rights
The right to be informedThis Privacy Policy has been published to keep you informed on how your personal data is collected, processed, and stored. We are very transparent on how we use your data and all your questions about this Privacy Policy will be answered so feel free to contact us anytime if you have a question or a concern.
The right to accessWe make it possible for you to access any information we hold about you. Please contact us anytime you want to access your personal data that has been stored on our database. 
The right to rectificationYou can rectify any information we hold about you if it is inaccurate or incomplete. If the information has been legally passed to third parties, we will also request them to rectify the data. Please contact us if you need help with data rectification. 
The right to erasureThis is also referred to as “the right to be forgotten”. Contact us at any time if you want us to delete your personal data. The data will be erased as long as we do not have a legal reason for keeping it.
The right to restrict processingYou have the right to request us to restrict how we process your data. After the request, we can continue keeping your data but we do not have the right to process it.
The right to data portabilityYou have the right to access and reuse any data we hold about you for your own purposes in a safe and secure way without affecting the usability of your data. The right only applies to the data we hold about you with your consent or for the performance of a contract.
The right to object processingYou have the right to object to the processing of your personal data even if the processing is based on our legitimate interest, the exercise of official authority, direct marketing, or purposeless statistics. Contact us any time if you wish to object to the processing of your data.
The right to withdraw consentYou have the right to withdraw consent in a case where you had given us permission to process your data but you later change your mind. We will discontinue processing your data upon request to respect your right for consent withdrawal. 
The right to complain to a Supervisory AuthorityIf you post a complaint and feel that it has not been responded to or your problem has not been solved, you can complain to the ICO (Information Commissioner’s office).

Links to other websites

You will find links to and from our partner networks, advertisers, and affiliates. Note that each website has its own Terms and Conditions and Privacy Policy which is different from ours. We do not accept liability or responsibility for those websites thus you should always read their Terms before sharing any personal data with them. Following the links on our website is at your own risk and you should always be very careful. 

Age limitations

To the extent prohibited by the law, we do not accept the access and use of our website and services by persons under the age of 16. Please contact us immediately if you realize that anyone under the age of 16 has illegally provided us with their personal data. Their data will be deleted and they will be blocked from accessing and using our website.

Changes to this privacy policy

The contents of this Privacy Policy might be changed from time to time. This can result from the changes in laws, regulations, or our business, and the evolution in industrial standards which can necessitate a change to this Privacy Policy. Any changes will be posted on this page and you will be encouraged to review the changes to stay informed.

If the changes made materially affects your privacy rights, an additional notice will be sent via your email or a message on your personal order page. Please review the new Privacy Policy and if you disagree with any of the changes made, feel free to deactivate your account. Any activities after such a change will be governed by the new Privacy Policy.

The laws and regulations

The following are the laws that govern personal data in the UK.

  • The Data Protection Act (1998).
  • REGULATION  (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing General Data Protection Regulation (GDPR)

The Information Commissioner’s Office (the ICO) is an independent authority that upholds the rights of information in the public interest in the United Kingdom. More information about the ICO can be found on their website. Follow this link for more, Information Commissioner’s Office.

How can you reach us?

You can contact us through live chat, a message on your personal order page, or through the following contact details.

Phone: +1(978)822-0999

Email: support@achieveressays.com

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