I need help with english
LATONA BATES
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544 N
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PALOMINO DRIVE
LANCASTER, TX 75146
972-571-4220 ◊llharris002@yahoo.com
OBJECTIVE:
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QUALIFICATIONS
●Excellent communication skills, both written an orally
●Strong working knowledge of Microsoft Office Suite, including Excel (Pivots tables), Word and PowerPoint
●Very proficient with operating and computerized accounting and spreadsheet programs, Microsoft Dynamics AX, Modern Finance ERP platforms (SAP, Oracle), Accounts Payable modules and sub-ledgers, Epic, Meditech, Athena, Mosaic, Aria, OncoEMR, etc.
●Possess strong interpersonal skills with the ability to work independently.
●Posses strong analytical skills, problem solving and decision making skills
●Work well with diverse personalities
●Demonstrates a sense of urgency and ability to meet deadlines
●Able to work under pressure in a fast pace environment while maintaining effective organizational and time management skills.
●Very knowledgeable of general accounting principles, regulatory standards and compliance
●Self motivated, goal oriented
●Very knowledgeable of research IDE billing process and ICD-10 coding.
●Ability to read, analyze, and interpret medical records and charge documents
EDUCATION
High School for Health Professions, Dallas, TX, Graduated 1992
University of Texas Arlington
Bachelor of Science Public Health 12/2021
Cedar Valley College, Lancaster, TX
Associate Degree in Applied Arts & Science,05/1999
Alliance Academy Mortgage Broker/Loan Officer & Processor Course
Purvis School of Real Estate 2002
EMPLOYMENT
10/2011 to Present
A/P Manager, Stand Strong Investment
●Managed the Accounts Payable team and applicable processes.
●Oversee routine department activities, such as processing and disbursing checks and other forms of payment to ensure accuracy and compliance with contractual obligations.
●Maintained accurate and complete financial, employee, and client record
●Analyzed general ledger accounts for accuracy/discrepancies, reconcile, and Inter-company accounts
●Reviewed and supervise the preparation and processing of required journal entries.
●Assisted in month-end closing, ensuring accuracy and timeliness.
●Prepared various reports as required, ensuring accuracy and timeliness, as required.
●Responded to a variety of inquiries regarding processes and information.
●Maintained high degree of confidentiality and customer service.
●Maintained current knowledge of generally accepted accounting practices.
●Provided support to accounting department as required. Performs other duties or assignments as directed.●Identified opportunities for accounting and business process improvements.
03/04 to 09/11
Walnut Hill Medical Center, Project Manager Clinical Research Revenue Cycle
●Managed multiple clinical trial phase of oncology trials, ensure regulatory compliance with FDA, ICH, and GCPs; ensure non-regulatory compliance with study documents; developed project plans to meet study deliverables; analyzed and interpreted clinical results and data; and details through clinical progress reports and summaries.
●Identified potential risk through review of study reports.
●Maintained sponsor sites relations by hosting routine study team meetings and clearly communicating study status for all study deliverables and all potentials risk that may adversely affect the study
●Managed the project scope of work and ensuring timeliness, deliverables are met by both the sites and supporting departments
●Developed multiple study documents governing various scope of work during study startup, steady-state, and study closeout.
●Worked closely with radiologist and oncologist to ensure appreciate interpretation of image review is conducted per the protocol required oncology reading criteria
●Maintained the study budget and generation of monthly invoice tracking and identifying relevant change of scopes from original budget and contract
●Provided strategic leadership, establish scope of work; budgets, timelines, resources and priorities for studies Manages imaging including sponsor audits and investigator meetings.
●Provided finance and resources projections to ensure appropriate resources are allocated, as required, to meet project deliverables
●Resolves and or escalates issues in a timely fashion
05/01 to 02/04
Loss Mitigation Counselor, Clarion Capital Mortgage
●Daily collected on past due mortgage accounts while providing attentive customer service to all customers
●Independently assessed the customers circumstance and decided upon an appropriate course of action.
●Negotiated payment arrangements and offered suggestions to customers on how to meet their obligation.
●Developed restructuring plans to assist clients in resolving delinquency and avoiding foreclosure.
●Ensured compliance with FDCPA on all calls.
●Meet and exceeded established monthly and productivity goals.
●Actively participates in special projects as assigned, assumes responsibility for continuous learning along with quality productivity improvement.
●Managed to maintain high quality customer service to all customers.
●Provide accurate feedback on customer service inquiries
●Trained new employees
06/97 to 04/01
General Clerk III, Transamerica Real Estate Tax Service
8500 N. Stemmons Freeway Dallas, TX 75247
●Independently reported various states with delinquent tax bills
●Answered multi-phone lines.
●Researched and resoled various billing issues.
●Provided a weekly status to management.
Reference available upon request
I am in need of help with writing a management resume and coverletter, I have attached my jobs but I think my format is not good and I need a good objective. Please change the format to a more up to date format. I also need a cover letter also.
