Please see attached file.
Directions: Select the best answers for the following questions.
Top of Form
1
. To develop a business case, the CIO of WCMI must justify an investment in an integrated strategic enterprise system. From the list of business case steps below, first identify the steps that you would use to develop the business case for WCMI, in the order you would use them, and enter the letter of each step in the Business Case Steps column below.
Hint: Some items may not be used or may be used more than once.
|
Order |
Business Case Steps |
Business Case Steps |
| 1 |
1. business need 2 . business objectives 3 . buy vs. build 4 . cost estimates 5 . detail the benefits and return on investment 6 . other implementation and impact issues 7 . other solutions considered 8. proposed solution 9. quick fix |
|
| 2 | ||
| 3 | ||
| 4 | ||
| 5 | ||
| 6 | ||
| 7 |
2. Based on the WCMI case study, select two items that are important to be included in each area of a business case by typing the corresponding letter into the blank. Each item can be used only once, and all items will be used.
Area
Your Answer
(Enter two letters.)
Items
1.
2.
1. adopt RFID technology
2. change management
3. complete, correct information for management decision making
4. consolidate manufacturing and sales capabilities
5. current infrastructure TCO/new infrastructure TCO
6. data standardization
7. ERP software from SAP
8. expand manufacturing and sales capabilities in the United States
9. infrastructure TCO
10. integrated system
11. value of increased sales
12. consultants to project
3.
4.
5.
6.
7.
8.
details of benefits and return on investment
9.
10.
11.
12.
3. Which tasks would you consider when developing the original project plan for the implementation? For each numbered item in the following diagram, select the appropriate project management task from the list and enter its letter in the space provided.
Hint: Some tasks may not be used.
|
Project Management Tasks
Your answer: 1 2 3 4 5 6 7 8 9 10 11 |
4. If you were the CEO of WCMI and were interviewing candidates to fill the position of project manager, what characteristics would you seek? From the list below, select the characteristics that a project manager should have.
Hint: Some items are not used.
1. age
2. appearance
3. business achievement
4. influence
5. people management
6. problem solving
7. self-management
5. Having a well-prepared project plan can help reduce the risk of project failure, but it cannot eliminate the possibility of failure. Even a well-planned project can fail for a variety of reasons. Some common project problems result from mismanagement (Whitten & Bentley, 2008, p. 81). Look at the list below and check the reasons that contributed to the WCMI project’s failure.
failure to establish upper-management commitment to the project
poor expectations of management (expectations of users and managers not in agreement, or expectations changed over the life of the project)
premature commitment to budget and schedule
overly optimistic
mythical man-month
inadequate people-management skills
failure to adapt to business change
insufficient resources
failure to work the plan
