Readand reflect on Chapter 1 and the two articles,
9 Charts Show the Highs and Lows of Supply Chains in Q1 (Links to an external site.)
, and
Creating Real Value for Your Customers (Links to an external site.)
.
· What is supply chain management?
· What observations do you have on supply chain management and its relationship to different businesses?
· Refer to the article 9 Charts Show the Highs and Lows of Supply Chains in Q1
· How does your organization or one you are familiar with define and create value?
· Why is it important to focus on value creation versus simply solutions and service?
· For these two questions, refer to the article Creating Real Value for Your Customers.