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Quality Management Report
Module 3 – 240 pts.
(CO: 1,3,6)
For this assignment, imagine that you have recently been hired as the medical practice manager (non-physician business manager) for a community health clinic. The executive director has asked you to write a 6-7 page report to be given to the board of directors. The report should explain the importance of quality management, particularly in light of the healthcare reform.
The clinic is a Federally Qualified Health Clinic (FQHC). As required by federal statute, 51% of the board is current, income-eligible clinic patients. In regards to the remaining board members, 19% are community activists, 15% are non-clinic medical professionals (physicians and nurses), and 15% are local business managers.
Keep in mind that your report needs to address members who are not in the healthcare profession. You will need their support to implement the clinic’s health quality program and for future program funding.
Directions:
Your report should address the following:
1. Summarize the relevant features of the Patient Protection and Affordable Care Act with a particular focus of the quality requirements of the Act.
2. Identify at least two top-level principles and related concepts for measuring and managing quality in the clinic.
3. Compare and contrast at least two available statistical tools and methods that the clinic can use to reasonably measure and improve healthcare outcomes.
4. Describe how these statistical tools and methods will assure the safety of the clinic’s patients.
Your final product will be a word document and will be approximately 6-7 pages in length and utilize approximately 3-4 scholarly sources in your research.
RA #1 Grading Criteria
Assignment Criteria
Proficiency
Max Points
Summarize the relevant features of the Patient Protection and Affordable Care Act with a particular focus of the quality requirements of the Act. CO:1
PO: 1.3; 2.1
A clear and accurate summary of the relevant features of the Patient Protection and Affordable Care Act is provided. It focuses on the quality requirements of the Act by including many relevant, current and accurate details. Scholarly resources are utilized in support.
/64 pts.
Identify two top-level principles and related concepts for measuring and managing quality in the clinic. CO:6
PO: 2.1; 2.2
At least two accurate top-level principles and related concepts for measuring and managing quality are identified. Many important details are included. Scholarly resources are utilized in support.
/24 pts.
Compare and contrast at least two available statistical tools and methods that the clinic can use to reasonably measure and improve healthcare outcomes.
CO:3
PO: 2.1; 2.2; 2.3
An accurate comparison of the two available statistical tools and methods that the clinic can use to measure and improve healthcare outcomes is given. Many important details are included. Scholarly references are utilized in support.
/64 pts.
Describe how these statistical tools and methods will assure the safety of the clinic’s patients.
CO:6
PO: 2.1; 2.2
An accurate description of how these statistical tools and methods will assure the safety of the clinic’s patients is given. Many current and insightful examples are provided. Scholarly references are utilized in support.
/64 pts.
Writing Standards
Write in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; and displayed accurate spelling, grammar, and punctuation.
/24 pts
Total