Resolving Interpersonal-Communication Conflict in the Workplace

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Option #2: Resolving Interpersonal-Communication Conflict in the Workplace

For this assignment, you are asked to describe 10 strategies you would use to build a healthy interpersonal relationship with a business colleague with whom you experience conflict. When creating your strategies you must address the following:

· the type of conflict (expressed tension,  interdependence, etc.)

· the ways in which verbal and nonverbal communication shaped your perceptions

· the ways in which listening and/or non-listening impacted your interpersonal communication

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· the extent that emotional intelligence was either lacking were problematic

Final Paper Instructions:

1. Include an introduction. It must provide a clear statement of your position on the topic.

2. Your paper must be at 8-10 pages in length, not counting the title and reference pages, which you must include.

3. Examine each area of the consultancy report by providing citations from at least 5 sources.

4. A credible source is defined as:

a. a scholarly or peer-reviewed journal article

b. a government – based website or publication

c. a trade or industry journal article, publication, or website, including those from trade organizations such as SHRM.org and TD.org

5. Your paper must conform to APA guidelines

6. Refer to the Portfolio Project rubric for grading criteria.

Your paper is expected to have depth and offer a thoughtful analysis. The paper should be based on references to scholarly materials (rather than on introductory textbooks, popular website writings, or musings, for example) and should support your claims with evidence.

The most common mistakes in writing an essay are (a) simply summarizing the topic and not analyzing it or discussing your views and (b) failing to relate the subject to the broader context as discussed in class and as found in the readings.

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